How do you get someone at Airtable to respond about upgrading to Enterprise?

[ClayB]

I've submitted my information 4 times online and emailed support to have someone from Airtable call me to upgrade to enterprise. It's been over a week. Is this normal or is there a better way to get in touch with someone?

[ChrisShernaman]

Hi @ClayB, thank you for reaching out to the community about this issue you are facing and I'm sorry to hear about the issue your having in regards to upgrading your Airtable license. I have forwarded the message along to our internal team to assist you at the earliest convenience.

You will be contacted by email as soon as possible. If you do not receive a response by the end of the next business day, please reach out to me directly.

Much appreciated,