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Apr 10, 2019 02:07 AM
Some photos I upload into a table appear sideways both in the table view and expanded cell view, even though the photos themselves are upright in the upload window. I tried to rotate them 90% so they appear sideways in the upload screen, but then they rotate 180% to still appear sideways in the table facing the other way. Help?
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May 03, 2019 04:28 PM
Hi all, Joey here :wave:
Thanks for flagging this one for us! Our engineering team made some tweaks and we think we’ve got this one solved! :grinning_face_with_smiling_eyes: (The fixes should already be available.)
Give us a shout if this gives any more trouble!
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Apr 10, 2019 06:18 PM
Try clearing your cache - I had an issue where my attachment previews would not load, had to clear the cache in Chrome to make it work.
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Apr 12, 2019 11:19 AM
Also having this issue! Was not a problem 2 weeks ago!
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Apr 12, 2019 02:01 PM
Also having the same issues with many of our photo attachments.
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Apr 15, 2019 12:19 PM
Tried this, didn’t help. Seems like all photos in portrait mode show up in landscape.
There’s also no way to rotate the image once it’s uploaded.
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Apr 16, 2019 07:34 AM
This has been happening to me for the last couple of weeks as well! Very frustrating… hopefully we can get a fix for this ASAP - it’s ruining my gallery views!
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Apr 17, 2019 08:52 AM
Yes I too am having an issue with this. Completely new and irritating. Nothing to do with browser cache as far as I can see. Work has now stopped for me.
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Apr 17, 2019 12:23 PM
Not sure if this will work for everyone, but for now I’ve found a workaround…
- From the upload pop-up, click “edit” on the image that isn’t loading vertically
- Click “Rotate”, but do not actually rotate the photo
- Click “Save”
For me, even though the image preview was horizontal, it was displayed vertically in the edit screen. When I saved it, the image uploaded vertically.
Still annoying to do this for every upload, though. Hopefully it gets fixed soon.
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Apr 18, 2019 02:01 PM
Same issue here. Big impact for us – hope this can get resolved soon!

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May 03, 2019 04:28 PM
Hi all, Joey here :wave:
Thanks for flagging this one for us! Our engineering team made some tweaks and we think we’ve got this one solved! :grinning_face_with_smiling_eyes: (The fixes should already be available.)
Give us a shout if this gives any more trouble!
