Hey Warren, unfortunately D365’s a premium tool on Zapier and so I can’t investigate this. That’s really weird though, so you’re using one of the Update Account
type actions for D365, and it’s just creating new ones?
Any chance there might be trailing whitespaces that are being ignored in Airtable but picked up by D365, causing it to think it’s a new piece of data and thus creating it or something?
Given that you’re paying for Zapier, I do recommend you open a ticket with them about it though; my experience with paid Zapier support has always been pretty amazing, and since they have access to your Zap history too they’ll probably figure it out pretty fast too
Hey Warren, unfortunately D365’s a premium tool on Zapier and so I can’t investigate this. That’s really weird though, so you’re using one of the Update Account
type actions for D365, and it’s just creating new ones?
Any chance there might be trailing whitespaces that are being ignored in Airtable but picked up by D365, causing it to think it’s a new piece of data and thus creating it or something?
Given that you’re paying for Zapier, I do recommend you open a ticket with them about it though; my experience with paid Zapier support has always been pretty amazing, and since they have access to your Zap history too they’ll probably figure it out pretty fast too
Thanks Adam, I’ll do just that. I’ll check the white space idea, but as these are all generated automatically by other processes, shouldn’t have any white spaces.
Thanks Adam, I’ll do just that. I’ll check the white space idea, but as these are all generated automatically by other processes, shouldn’t have any white spaces.
Best of luck man, sorry I couldn’t help