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Issue with Pop-Up Password Window on Mobile View for Public Sharing Interface (Embedded Code)

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purplesun
4 - Data Explorer
4 - Data Explorer

Issue with Embedded Public Sharing Interface on Mobile

I created an interface and set it to public sharing. After embedding the code into my website, I noticed the following behavior:

  • On desktop: Everything works perfectly. When I enter the password in the pop-up window, the main page refreshes and displays the correct content.
  • On mobile: After entering the password, the content loads inside the pop-up window instead of refreshing the main page to display it.

Has anyone else experienced this issue? Could this be an Airtable system error, or might it be related to my website settings?

2 Replies 2
daniel598lopez
4 - Data Explorer
4 - Data Explorer

@purplesun wrote:

Issue with Embedded Public Sharing Interface on Mobile

I created an interface and set it to public sharing. After embedding the code into my website, I noticed the following behavior:

  • On desktop: Everything works perfectly. When I enter the password in the pop-up window, the main page refreshes and displays the correct content.
  • On mobile: After entering the password, the content loads inside the pop-up window instead of refreshing the main page to display it.

Has anyone else experienced this issue? Could this be an Airtable system error, or might it be related to my website settings?


Hello @purplesun,
This issue might be related to how mobile browsers handle pop-up windows and page refreshes. It could be a limitation of the mobile browser or a conflict with your website's settings.

Have you tried testing on different mobile browsers to see if the behavior is consistent?


Best regards,
Daniel Lopez

Hi Dan, thanks for your message.

I tried on both Android phone and iOS phone
Android = google chrome
ios = safari + google chrome

it does give me the same results as above.
So, i believe the problem, might be from Airtable itself?
Maybe support or someone can kindly tried it to see if they experience the same?