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Re: Need help with fillout and how to not reupdate a form when 2 people are on it?

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ydoc
5 - Automation Enthusiast
5 - Automation Enthusiast

I am trying to make a tutoring database and have it so when a tutor claims a students session as a record and add themselves onto the record via the fillout form it makes it so that when another student loads up the page a conditional tells them that someone has already taken the spot. The problem is this only happens if the person opens up the form page at a time after the tutor already submitted his or her form or if the person reloads the page. I was wondering if there was a way for the form to refresh instantly without the tutor having to click refresh to let them know that someone took the spot because if both tutors open the form at the same time and tutor A submits first and takes the spot. On Tutor B's end it still shows that he can still take the spot so when he submits it kicks tutor A off the spot and claims it as tutor B's.

3 Replies 3
Mike_AutomaticN
7 - App Architect
7 - App Architect

This is very interesting. You might want to reach out to Fillout’s custommer support via their chat. They are really really responsive. 

Let us know if they have any work around for it!

do you know how I can reach out to the customer support chat? I can't find the link on the website.

Mike_AutomaticN
7 - App Architect
7 - App Architect

Sure!!

Click on this chat icon marked in red in my image below.

Mike_AutomaticN_0-1724869506234.png