One (paid) user across many workspaces

[Dragana_Knezevi]

I need to understand one thing regarding billing per user per workspace.
If I am the owner and at the same time creator/editor/everything of 3 different workspaces, am I charged as “one user” or “three users”?
There are three of use in the team who will need access to many different workspaces. Will we get charged per email address (even if that user uses 4 workspaces) or per number of workspaces that user uses?
I hope this is clear! :slightly_smiling_face: Thank you in advance for your help!

[ScottWorld · Accepted solution]

Sadly, Airtable’s billing is done by workspace instead of user. So if you are a collaborator on 3 different workspaces (or bases within those 3 different workspaces) that pay a monthly fee, then those 3 workspaces will EACH be charged for you as a collaborator — equating to 1 person being charged 3 times.

I’m an Airtable consultant with hundreds of clients, and since I am a collaborator on all of my clients’ systems, Airtable is technically collecting money for me (one person) hundreds of times per month.

[Dragana_Knezevi]

Thank you Scott, I understand. Appreciate the answer.

[OldDesertLizard]

Hmmm, sad indeed. I've been using the Free account for a month or two now, setting up data in multiple Workspaces to separate the various data collections. Was just about to upgrade to Pro and was presented with the "which ONE of these workspaces do you want to upgrade" menu.  I'll have to work through getting all of my data into one workspace before I'll upgrade.  Wish I'd know this upgrade policy before I got started. *sigh*