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Printing not working

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Elizabeth_Gee
4 - Data Explorer
4 - Data Explorer

When I go to print a view or table, and hit the print icon, it goes “gray”.

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Jason
Airtable Employee
Airtable Employee

Hi everyone, this issue should be fully resolved now. Apologies again for the issue!

See Solution in Thread

7 Replies 7
Jason
Airtable Employee
Airtable Employee

Hi @Elizabeth_Gee,

We’ve had a few reports of printing issues from other customers, and our engineering team is looking into it. If you’d like I can create a support ticket for you, or you can also watch this topic where I’ll send out an update once we know more.

Thank you for letting me know. I’d appreciate it if you could create a support ticket. We have to do some printing overnight.
Elizabeth

Jason
Airtable Employee
Airtable Employee

Sure thing @Elizabeth_Gee!

Erin_Keeffe
6 - Interface Innovator
6 - Interface Innovator

Also having this issue specifically with Grid views. Clicking “Print” button in the print settings overlay, it changes to “Printing” and disables, the nothing happens after that.

image

Erin_Keeffe
6 - Interface Innovator
6 - Interface Innovator

This is mission critical for a small restaurant business that needs to print out entries in order to fill subscription orders… Anyone have any suggestions on other ways to get this printed short of exporting a CSV to another piece of software?

Jason
Airtable Employee
Airtable Employee

Hi everyone, this issue should be fully resolved now. Apologies again for the issue!

Hi Jason, I found this old thread from 2020. This exact problem is happening to me now 4 years later. I am using Airtable in Chrome Version 130.0.6723.117 (but the same issue happens in Edge browser), on a Macbook Pro running OS 14.5. I am trying to save a grid view as PDF but when clicking Print the next dialog window never appears. Same as stated in this old bug report - it says printing then returns back to print. Interestingly, I have multiple grid views and one in particular will never provide the print window. The others occasionally fail once or twice but eventually provide the window. HELP!