Help

"Send the record" Emails with different subjects are merged into one of the recipient's inbox

Topic Labels: Collaboration
Solved
Jump to Solution
672 2
cancel
Showing results for 
Search instead for 
Did you mean: 
PHAN_D_NG
4 - Data Explorer
4 - Data Explorer

When I send the record to my colleague’s email, emails with different subjects are merged into one of the recipient’s inbox.

How would I resolve this?

Screenshot (296)

1 Solution

Accepted Solutions
ScottWorld
18 - Pluto
18 - Pluto

The only way to fix that would be turn off “conversation view” in your Gmail settings.

Apple Mail is smart enough to not thread those emails together, but apparently the Gmail website is not.

See Solution in Thread

2 Replies 2
ScottWorld
18 - Pluto
18 - Pluto

The only way to fix that would be turn off “conversation view” in your Gmail settings.

Apple Mail is smart enough to not thread those emails together, but apparently the Gmail website is not.

Thank you so much. I did check app mail, it works.