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Removing a collaborator and whether receive a prorated refund

  • March 30, 2021
  • 3 replies
  • 43 views

I changed from Free to Plus (annual) on 2020-07-13 and the workspace has [2 billable collaborator] at $120 per collaborator per year, for a total of $240 per year.
I remove 1 collaborator on 2021-03-30.
Will I receive a refund?
What is the refund amount?
When will I receive it?
Does the refund be returned to my credit card account?

3 replies

kuovonne
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  • Brainy
  • March 30, 2021

You should receive a refund in the form of Airtable credits to your account on you next month’s statement. You will not receive a refund to you credit card.


  • Author
  • New Participant
  • April 1, 2021

Do you know how many refund that I will receive?


Justin_Barrett
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Do you know how many refund that I will receive?


@Data_Curator This is a community forum. Unless you see an “Airtable” tag by a user’s name, they’re a fellow user like yourself. Only Airtable support can give you a specific answer regarding account-related questions.