Sendgrid fail / forbidden

[Debbie_Widjaja]

Do you have any idea why I failed to send this? I just set this up and I’ve used it only to send two emails, so I don’t think it’s spam-related.

[ScottWorld · Accepted solution]

You should ask SendGrid, since they’re the ones forbidding it.

Maybe your “From” email address (in the SendGrid app settings) doesn’t match the email address that they have on file. They might also be forbidding your content.

But you’d have to ask them.

Report back here and let us know what they say!

[Debbie_Widjaja]

You’re right! I didn’t reach out to them, but I did two things and the problem is solved. Can’t say which one of the two things solved it though:

1. I removed one of the two single sender verification email addresses.
2. I verified my domain.

Thanks for your pointer.