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Share View (password protected): "The page you were looking for was not found."

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MSN
5 - Automation Enthusiast
5 - Automation Enthusiast

Hi all,

The links to shared views (password protected) are not working as they used to; it seems users need to previously sign in or sign up for free if they want to open the URL.  Is anyone experiencing the same issue? Thanks.

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MSN
5 - Automation Enthusiast
5 - Automation Enthusiast

It is fixed now. Message from the Airtable Support team:

Thank you again for your patience while out engineers looked into problems users were experiencing with password-protected share links. We have since identified a fix and successfully deployed it. This should now be resolved after refreshing your browser.

See Solution in Thread

7 Replies 7
Jerk
4 - Data Explorer
4 - Data Explorer

Yes we have the same issue

 

William11
5 - Automation Enthusiast
5 - Automation Enthusiast

Same issue.

CrashBash
4 - Data Explorer
4 - Data Explorer

Same problem. I sent a ticket to the developers, no response yet.

William11
5 - Automation Enthusiast
5 - Automation Enthusiast

Please let us know when you hear something!

 

erikavk
4 - Data Explorer
4 - Data Explorer

Same here. Also sent a ticket. No response.

MSN
5 - Automation Enthusiast
5 - Automation Enthusiast

I sent a ticket a ticket a few hours ago, the Airtable Support Team has just replied the following: 

Our sincere apologies for the trouble you are experiencing with share links in Airtable! We are writing to let you know that we are aware of the issue and our engineers are currently working on a fix.

In the meantime, a couple possible workarounds are disabling password protection from the share link, or having users sign into an Airtable account before attempting to access the link. We'll keep you updated with any progress along the way!

MSN
5 - Automation Enthusiast
5 - Automation Enthusiast

It is fixed now. Message from the Airtable Support team:

Thank you again for your patience while out engineers looked into problems users were experiencing with password-protected share links. We have since identified a fix and successfully deployed it. This should now be resolved after refreshing your browser.