Some links not clickable in output PDFs from page designer

[Chris_Guthrie]

Hey community,

We’re having issues with “some” of our page designer blocks. When we create an output PDF from the block, some of the URL links are clickable, while from other blocks the links are not clickable. Also of note, ALL used links used to be clickable but then about 2 weeks ago we started experiencing issues.

I’ve recorded a little video showing the issue. I hope someone can help. We were just starting to get into the groove of our new system.

Page Designer URLs Clickable Issue

[ScottWorld]

I don’t know the answer to your question, but I’m curious: Does the same problem happen with Safari?

[Chris_Guthrie]

Yes. Same result. Links are not clickable.

[ScottWorld]

You might need to email support@airtable.com about this — it might be some strange bug in Airtable.

[Chris_Guthrie]

Already done. They acknowledged the receipt of the case this morning and said they have escalated ti their investigations team.

[ScottWorld]

Cool, let us know what you find out!

[Adam_Minich]

Adam from Airtable here. Just wanted to add this in as a potential solution…

Inserting a URL field will NOT allow you to create a hyperlink. However, if you use a long text field, create the hyperlink within it, and add that long text field to the page designer, then it will correctly create the hyperlink.