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Hello - 

I am clear on the subtleties of Workspaces and chargeable collaborators, but one point remains unanswered.

Does the top-level 'account holder account' have to feature as a collaborator in any or all of the Pro Plan workspaces that sit under that account? 

In other words, can I: 

  • make one of the collaborators a second owner of the workspace (assuming the workspace was created by the account holder) then ... 
  • delete the account holder as a collaborator on this workspace 

I don't have an environment in which to try this on my own at the moment.

Thank you!

 

 

From memory, we temporarily added the account holder whilst paying the bill, and then removed them - I think. But regardless, we too struggled with this. We just need a contact manager workspace role, someone who pays the bills, and doesn’t contribute or consume a license. 


From memory, we temporarily added the account holder whilst paying the bill, and then removed them - I think. But regardless, we too struggled with this. We just need a contact manager workspace role, someone who pays the bills, and doesn’t contribute or consume a license. 


Hello Karlstens - 

Thank you for the reply.  That helps.

 


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