Help

Workspace billing - does the account holder have to feature in a Workspace?

Topic Labels: Collaboration
Solved
Jump to Solution
684 2
cancel
Showing results for 
Search instead for 
Did you mean: 
UM_FOTB
5 - Automation Enthusiast
5 - Automation Enthusiast

Hello - 

I am clear on the subtleties of Workspaces and chargeable collaborators, but one point remains unanswered.

Does the top-level 'account holder account' have to feature as a collaborator in any or all of the Pro Plan workspaces that sit under that account? 

In other words, can I: 

  • make one of the collaborators a second owner of the workspace (assuming the workspace was created by the account holder) then ... 
  • delete the account holder as a collaborator on this workspace 

I don't have an environment in which to try this on my own at the moment.

Thank you!

 

 

1 Solution

Accepted Solutions
Karlstens
11 - Venus
11 - Venus

From memory, we temporarily added the account holder whilst paying the bill, and then removed them - I think. But regardless, we too struggled with this. We just need a contact manager workspace role, someone who pays the bills, and doesn’t contribute or consume a license. 

See Solution in Thread

2 Replies 2
Karlstens
11 - Venus
11 - Venus

From memory, we temporarily added the account holder whilst paying the bill, and then removed them - I think. But regardless, we too struggled with this. We just need a contact manager workspace role, someone who pays the bills, and doesn’t contribute or consume a license. 

UM_FOTB
5 - Automation Enthusiast
5 - Automation Enthusiast

Hello Karlstens - 

Thank you for the reply.  That helps.