One of my workspaces is showing 1.3GB / 1GB Attachment space used, so I deleted some Photoshop files that I don't need in there (as I have them saved in DropBox) and it's still showing up as 1.3GB / 1GB Attachment space. Why won't it refresh with the new, correct attachment space number?
The stats on the workspace setting page do not update in real time. Give it several hours to a day or so.
Also, attachments that are deleted within your snapshot history can also still count against your attachment space. (If you restore a snapshot, the attachments are restored.) So, it might take up to two weeks to regain the attachment space.
The stats on the workspace setting page do not update in real time. Give it several hours to a day or so.
Also, attachments that are deleted within your snapshot history can also still count against your attachment space. (If you restore a snapshot, the attachments are restored.) So, it might take up to two weeks to regain the attachment space.
Thank you!
The stats on the workspace setting page do not update in real time. Give it several hours to a day or so.
Also, attachments that are deleted within your snapshot history can also still count against your attachment space. (If you restore a snapshot, the attachments are restored.) So, it might take up to two weeks to regain the attachment space.
Hi! Where can I find the workspace setting page? I can't seem to find it. Thank you.
Hi! Where can I find the workspace setting page? I can't seem to find it. Thank you.
Go to your Account page (https://airtable.com/account) then in the sidebar click on the workspace under the Workspace Settings list.
Yesterday was when I finally got around to addressing my attachment limit situation. My attachments were at 1.9GB, almost double the limit. I downloaded the largest ones for safekeeping and deleted them from my base. @kuovonne's comment above indicated it could take up to two weeks for the count to reset, but today it was updated when I checked, less than 24 hours later. What a relief.
For anyone wondering how to find the largest attachments, I went with the low-tech solution mentioned in this community comment about viewing file size. I created a new view that was grouped (and hid all the other fields except for attachments, for less distraction), which shows the total size on a given record as well as a total on all records in that table at the bottom of the screen. It doesn't identify individual files, but helped figure out where the worst offenders lived.
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