Airtable has just released a popup to allow cookies on all embed views making my app not usable anymore....
Each time I refresh the page, the same popup is displayed !
How can I get rid of this popup allowing cookie ?
Thank you for your help!
Airtable has just released a popup to allow cookies on all embed views making my app not usable anymore....
Each time I refresh the page, the same popup is displayed !
How can I get rid of this popup allowing cookie ?
Thank you for your help!
I have the same problem and it is a total disaster for the site I have spent two years developing
I completely agree, and this is a significant concern for me too. I sincerely hope that Airtable will consider making this feature optional rather than the default setting. Since the update, we've witnessed a substantial decrease in signups. Kindly address this matter. 😩
Airtable: Please remove this popup, or at least make this optional.
Yes, at least provide some options Airtable to make sure a user doesn't have to re-accept/deny cookies when the page is refreshed. I think it is depended on the country you are viewing it from. As it's not there in Australia but if I switch with vpn to an EU country for example it is there all the time. Makes embed views unusable for users in countries that mandate cookie confirmation.
Hi there, is there any update on this? It really is a dealbreaker. Is there anyway to configure anything in edit mode so that the user doesn't have to deal with this?
Thank U. I hope you guys have a workaround whilst you are fixing the issue!!!
Please fix this Airtable. Not saving cookie preferences is surely a bug
Another one here asking for this to be fixed.
What used to be a reasonable good embed experience has now become a disaster: the airtable-embed-popup takes the focus of the page so, having most of my airtable embeds at the end of my pages, the user is dragged down to the embed-popup, destroying the whole page experience.
Please fix this.
Hi there, this is the reply I got from Airtable:
I'm sorry for any confusion here! This popup is actually part of standard embedded/public share link behavior as of now—it's a feature that was implemented by our team not long ago and is still in its early stages of impact assessment. I cannot say that any changes are coming to address this behavior yet, but your feedback goes a long way toward that, so rest assured I've made this known to the team behind the prompt for consideration, and thank you for making it known to us.
If I have any updates on this I'll be sure to write you back. It is worth noting two things here: if the user clicks sx] to exit the popup, it should not appear again for a while, and if the user is logged into Airtable, the prompt will not appear at all. If either of these don't work as intended let me know so that I can report it. Thanks again!
Thanks for sharing airtable's reply.
As Will_Henderson pointed out, the cookie preferences are not saved. It shows up every time you load the page, at least in my case.
@egg: Great that you have asked Airtable about this. Absolutely perfect.
Yes, we definitely need to ensure that the 'cookie consent' is asked only once. However, it is a problem that 'cookies' need to be accepted on 'embedded forms' at all. We have set up 'cookie consent' for our entire site, which users accept. Therefore, this does not work for us at all and is an annoyance for users.
I'm wondering if this is ironically counter to GDPR policy: if a user clicks 'reject all' cookies as they are intended to be able to do, presenting them with the cookie option immediately after reloading surely constitute breaking the regulation as they have already explicitly told you they don't accept your tracking.
I'm concluding this must therefore be a bug as there's no way it can be intentional.
I'm wondering if this is ironically counter to GDPR policy: if a user clicks 'reject all' cookies as they are intended to be able to do, presenting them with the cookie option immediately after reloading surely constitute breaking the regulation as they have already explicitly told you they don't accept your tracking.
I'm concluding this must therefore be a bug as there's no way it can be intentional.
This is indeed the case and they breach the GDPR by doing so.
I have warned them that I am going to tell the GDPR governance in Bruxelles and Paris if they do not do anything about it asap.
When you reject cookies in the `ico.org.uk` - it respects it and doesn't ask again, unlike the present Airtable implementation of the cookie banner.
https://cln.sh/cBFwYyP9F4gVKrhbcXcx
[edited for clarity - the point I wanted to make was the Airtable cookie banner should respect your choice]
No it does not each time I reject it, it loads the same popup once again when I refresh my page
I'm wondering if this is ironically counter to GDPR policy: if a user clicks 'reject all' cookies as they are intended to be able to do, presenting them with the cookie option immediately after reloading surely constitute breaking the regulation as they have already explicitly told you they don't accept your tracking.
I'm concluding this must therefore be a bug as there's no way it can be intentional.
Hi @WillC ! Thanks so much for your comment. wrote back to support with this gdpr info and they just replied:
"Thank you for bringing this to our attention. We are forwarding this context to our Legal team. In full transparency, due to the company holiday/Thanksgiving, our team will be out of the office through the end of this week. I will be sure to follow up with our team when they are back in the office on Monday (11/27) and to follow up with you when I have more information from them. "
Will keep you up to date when i have nore news
Thanks a lot I have done the same.
If nothing moves we would act as a collective to start a class action against Airtable stipulating how they violate the EU GDPR with this new popup on embed views that you just cannot close even if you don't accept it or accept it! I already know who I could reach out to if nothing is done.
(and this without talking about how they totally disrespect their paying customers who are using their embed views on a daily basis by implementing this cookie popup that you cannot close either you accept it or not...).
Great work. I also have an open ticket with enterprise support so hopefully they are starting to take notice.
Just to add fuel to the fire, this is a disaster for me too, I have hundreds of embeds in a large ebook written in Notion. Notion renders a standard share link, not the embed code, in case that matters. Anyway, it's broken now, everywhere I look I have stupid cookie banners popping out at me on every page. How is it possible that this got past testing and to be honest I'm a bit shocked that the airtable team just went on holiday, when they've shipped such a serious bug, affecting thousands of their users. I'm not really sure why cookies are needed in embeds anyway, we don't want any information preserved after a page refresh
I completely agree. I've heavily relied on a combination of form embeds and view embeds for our entire setup. This totally downgrades our setup and we have already seen an almost 90% drop in signups on our CTA forms on our website on our mobile version after this update. I would be extremely sad to have to seek an alternative to Airtable, but it might become a reality soon. I genuinely hope that Airtable take all of us seriously on this matter.
Just to add fuel to the fire, this is a disaster for me too, I have hundreds of embeds in a large ebook written in Notion. Notion renders a standard share link, not the embed code, in case that matters. Anyway, it's broken now, everywhere I look I have stupid cookie banners popping out at me on every page. How is it possible that this got past testing and to be honest I'm a bit shocked that the airtable team just went on holiday, when they've shipped such a serious bug, affecting thousands of their users. I'm not really sure why cookies are needed in embeds anyway, we don't want any information preserved after a page refresh
I also thought about the last point you mention. Why is a cookie needed at all?
Cookies are not needed on these embed views.
The only example I have in mind is calendly, on which there is a way for the user to disable the cookie popup when you share an embed calendar.
On smartsuite, retable, notion... or any other competitors you see there is no cookie popup at all on embed views.
The act of saying no I don't accept cookies and then Airtable reinforcing the exact same popup after a clear NO from the user is a clear breach of the GDPR as Airtable does not log the answer from the user...
If nothing is done by Airtable product & legal team asap, I will warn the GDPR authorities about it.
I am waiting for the reply of both the legal & product Airtable team on Monday as they also told me they are on holiday.
This is really frustrating - any update? Is it worth us all contacting support?
This is really frustrating - any update? Is it worth us all contacting support?
I've contacted support, the more people the better
Yes we have to contact them everyday, this topic has the most views and kudos in the whole show & tell section in the Airtable community.
If this community is useful, it will be added on the roadmap for the next feature delivery.
Yes we have to contact them everyday, this topic has the most views and kudos in the whole show & tell section in the Airtable community.
If this community is useful, it will be added on the roadmap for the next feature delivery.
OK have done - I have also sent a link to this thread so should be clear it is critical to remove it - it even screws up how the user visits the page as scrolls down to the bottom! As in this example - https://thisishaslemere.co.uk/eventsbydate
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.