Skip to main content
Solved

Setting up reminder based of rating field


Forum|alt.badge.img+10

Just started working with a dental lab and I’m trying to create a base for targeted outreach to dental offices. After being out in the field today I have entered my notes and assigned a rating to each office. I would like to use 4 stars or 5 stars ratings to trigger an email automation to respective teammates about these particular offices.

Best answer by Vivid-Squid

Dustin_Good wrote:

May have figured it out…

This works for 4 stars IF({Prospect Rating}=4,‘Trigger Reminder’),

but how do I write it to work for 4 and 5 start ratings?


IF(OR({Prospect Rating}=4, {Prospect Rating}=5),'Trigger Reminder')
View original
Did this topic help you find an answer to your question?

3 replies

Forum|alt.badge.img+10
  • Author
  • Known Participant
  • 25 replies
  • June 28, 2022

May have figured it out…

This works for 4 stars IF({Prospect Rating}=4,‘Trigger Reminder’),

but how do I write it to work for 4 and 5 start ratings?


Forum|alt.badge.img+16
  • Inspiring
  • 532 replies
  • Answer
  • June 28, 2022
Dustin_Good wrote:

May have figured it out…

This works for 4 stars IF({Prospect Rating}=4,‘Trigger Reminder’),

but how do I write it to work for 4 and 5 start ratings?


IF(OR({Prospect Rating}=4, {Prospect Rating}=5),'Trigger Reminder')

Forum|alt.badge.img+10
  • Author
  • Known Participant
  • 25 replies
  • June 29, 2022
Vivid-Squid wrote:
IF(OR({Prospect Rating}=4, {Prospect Rating}=5),'Trigger Reminder')

Thank you @Vivid-Squid !


Reply