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My automation works when I test it but won't run automatically


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I want any record in the "Student ID" field to be copied into the linked "Student Names" field so that the student's name is pulled anytime an ID is entered. My automation works when I test it but nothing happens when I enter new records.

 

 

3 replies

ScottWorld
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  • Brainy
  • 8779 replies
  • July 28, 2023

You can't use the trigger "when a record is created" because it triggers when the line is blank. You will need to use "when a record matches conditions", and make it trigger when you check a checkbox field or change a single-select field.


kuovonne
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  • Brainy
  • 6002 replies
  • July 29, 2023

Or you need to use a form to create your record so that it is created with field values at the moment of creation. 


ScottWorld
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  • Brainy
  • 8779 replies
  • July 29, 2023
kuovonne wrote:

Or you need to use a form to create your record so that it is created with field values at the moment of creation. 


Yes, this is the even better option!


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