Hello! I'm Ayesha, a Product Manager at Airtable. We're excited to announce that Portals is now generally available, giving your organization seamless guest access capabilities.
What are Portals?
Portals let you invite users outside your organization as guests to your interfaces. These guests will see a branded sign-in screen and can collaborate within your interfaces—making it perfect for:
- Client portals: Give clients real-time access to project updates and deliverables
- Vendor management: Create a centralized directory where vendors can track projects and view invoices
- Customer support: Provide customers visibility into your roadmap and collect their suggestions
What's new in our GA release?
Branded experience for external users:
- Simplify access for vendor-client relationships, contractors, and more
- Customize the sign-in page with your logo and background image
- Scale affordably with lower-cost guest seats
Full control for admins:
- View all external guests and their access points
- Restrict guests to specific email domains
- Share confidently with automatically restricted access
Note: Custom branding on sign-in page and admin controls are only available on Business and Enterprise Scale plans.
How to enable Portals and invite guests
Any interface can be shared as a Portal—no need to build something new if you already have an interface you want to share.
After purchasing the Portals add-on, you'll see a new tab in the Share dialog where you can enable portal access. From there, select specific interface sections and share with guests as Editor, Commenter, or Read-only—just like with regular collaborators.
The guest experience
Guests will see your customized sign-in screen with your organization's branding. After creating an account or logging in, they can use the interface like a regular collaborator, with two key differences:
- They can't share the app with others
- They can't access the data layer or see other bases in your organization
Pricing
- Team Plan: Starts at $120/month for 15 guests
- Business Plan: Starts at $150/month for 15 guests
- Enterprise Scale: Contact your account team for pricing
Guest seats come in packs of 15, 25, 50, 100, and 200, with volume discounts for larger quantities. For more than 200 seats, please contact sales.
Plan differences
- Team: Invite and manage guest users on individual interfaces
- Business and Enterprise Scale: Everything in Team, plus admin controls and sign-in page branding customization
Common questions:
How do permissions work?
- Permissions function the same way as on regular Interfaces (which you can read about in our support article). For the best experience, we recommend using filters on email address or collaborator fields to ensure guests only see data relevant to them.
What restrictions do guests have?
- Guest users must be outside your organization
- Can only be added to interfaces from one base (adding them elsewhere will bill them as regular collaborators)
How does pricing work?
- Team plan: Editor and Commenter guests are billable; Read-only guests are free
- Business and Enterprise Scale: Editor guests are billable; Read-only and Comment-only guests are free
- Any guest with access to multiple apps or the underlying base will be charged as a full collaborator
Want to learn more? Check out our support article for detailed information and our Portals page to explore use cases and get templates.
We're excited to hear what you think! Let us know if you have any questions.
