Hi, I have an automation set up to post in slack when a new record is created. When I test the automation, it posts correctly, but when I set the automation live and manually create a new record it does not post. I updated the automation this morning to use the new Form Submitted feature (which is really what we wanted originally) but the same issue occurs: the testing posts, but it does not work when live and a User submits a form. Any thoughts?
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When you say fails, is it producing an error or is it not running at all?
Can you post a screenshot of your automation configuration?
Hi Kamille, this has actually been resolved already. The problem was that our account ran out of automations for the month. Appreciate your help though!
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