Field agent error: Unable to extract content from attachment(s)

Hey ​@nroshak,

This issue has been raised multiple times on the community. In fact, I stumbled upon similar issues. I don’t have a clear answer for you.. worst case scenario, you can always build a side automation on Zapier, Make, or n8n, and get the heavy lifting done with it (whilst connecting whichever model you prefer). I know this is a pain. Until we find what patterns are causing this issues, you might want to open a ticket with support (support@airtable.com).

Also, if these are documents you’d have no problem sharing, feel free to send them over to mike@automaticnation.com and I can check if the same issue is encountered on my side.

Completely different matter, but would love to have you join our Airtable Hackathon! Make sure to sign up!!

Mike, Consultant @ Automatic Nation 
YouTube Channel 

​@nroshak 

I would open a support ticket with support@airtable.com about this issue.

In the meantime, I would suggest using Make’s AI automations, as ​@Mike_AutomaticN mentioned above. Make’s built-in AI automations will enable you to do this successfully.

If you’ve never used Make before, I’ve assembled a bunch of Make training resources in this thread. For example, here is one of the ways that you could instantly trigger a Make automation from Airtable. 

Hope this helps!

If you have a budget and you’d like to hire the best Airtable consultant to help you with this or anything else that is Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

Hi,
usually in my tests default AI model ‘GPT-4’ produces less errors than others (even GPT-5 sometimes less reliable). Of course, when you want to use less AI credits, sometimes it’s wise to choose ‘low cost’ AI model, when it’s no difference between results. But in many cases change of model really make things worse.

Anyone have an update on this? I have a client for whom we’ve built major workflows that rely on these fields. They worked well in the past, but have all the sudden stopped working today. They don’t have time or budget to re-build the entire process in Make or other tool. I have submitted a support ticket for this.

I have the same problem now in new table. Yesterday and day before it all worked OK (in other bases/tables)
Less than 10 files, quite easy prompt, default GPT model. Preview generated correct and fast, but the field itself stuck and “Analysing...”  for a long time, until “Still pending. Queued...”. 

​@Alexey_Gusev Same - mine worked fine yesterday. Please submit an Airtable Support ticket for this. I believe there is a broader bug. I’m experiencing the issue across multiple bases and workspaces.