I have a Generate with AI automation for extracting information from a document. However I get the following response. The prompt in the automation refers to the field with the document and the record has the field so I shouldn't be getting this error.
I can't access external documents or links. Please provide the text or details from the document, and I'll do my best to help you extract the information.
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Do you have a screen shot of the prompt?
@Ruchika_Abbi1 what file type are you using? It says transcript so are you using the SRT file or a pdf/doc?
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