Hi guys, I’m looking to add an automation which assigns an 'issue number' when a new issue is recorded in my AirTable, either by intake form or manually adding in a new line. So the automation would need to understand that:
A) Issues can come in groups so there could be multiple issues raised under one issue type and that they will then all need the same issue number assigned to them.
EXAMPLE:
ISSUE #1
Product failure 1
Product failure 2
Product failure 3
ISSUE#2
Sizing problem 1
ISSUE #3
Color failure 1
Color failure 2
B) Take the next numerical number in the sequence and not duplicate an issue number that’s already recorded somewhere in the table. For example, if I have 10 issues, and issue 1-5 are open, and issues 6-10 are closed, then the automation would need to assign 'issue number 11' to the next issue that comes in not another 'issue number 6', because it's only focusing on the open issues and not taking into account the closed issues.
Any help or advice would be really appreciated.
Thank you so much



