+4Hey all
I've created an automation where when a form is submitted - a record is updated. However! Sometimes there isn't a record to update, so it needs to be created first. So I need to create a process like this:
WHEN a form is submitted AND record exists UPDATE it.
IF record doesn't exist CREATE it
But the automation is getting stuck on the first part and fails to run into the second. I've taken a screen shot to show what I mean. How can I fix this?
Thanks!
Best answer by Sistema_Aotearo
Put another conditional action "If Airtable Record ID is NOT empty". Then drag the update action into that new conditional block.
This way, the automation will first check to see if empty before knowing whether to Create or Update
Let me know if this helps.
+20Put another conditional action "If Airtable Record ID is NOT empty". Then drag the update action into that new conditional block.
This way, the automation will first check to see if empty before knowing whether to Create or Update
Let me know if this helps.
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