+13My automation has a conditional step that runs if these conditions are met:
{Date Assigned GMT} is on or after 10/01/2024 AND
{Date Assigned GMT} is on or before 10/31/2024
I am located in the Eastern Time Zone. I am aware that automations do everything in GMT.
How can I prevent this step from running until it is really 10/01/2024 in Eastern Time?
Best answer by TheTimeSavingCo
Thanks for your suggestion, but this is a problem with a conditional step within the automation itself, not the trigger. The trigger is driven by a non-date event. This conditional step, which sends an email, should only happen during certain times. That’s why we have a conditional group at the end of the automation—if we’re within a certain window, only then send an email.
What if you used a formula field to figure out whether it's within the window you want and use the conditonal on that instead?
+31Perhaps you could try a "When record enters view" trigger instead? It seems like the view filters respect timezones so that may work
+13Perhaps you could try a "When record enters view" trigger instead? It seems like the view filters respect timezones so that may work
Thanks for your suggestion, but this is a problem with a conditional step within the automation itself, not the trigger. The trigger is driven by a non-date event. This conditional step, which sends an email, should only happen during certain times. That’s why we have a conditional group at the end of the automation—if we’re within a certain window, only then send an email.
+31Thanks for your suggestion, but this is a problem with a conditional step within the automation itself, not the trigger. The trigger is driven by a non-date event. This conditional step, which sends an email, should only happen during certain times. That’s why we have a conditional group at the end of the automation—if we’re within a certain window, only then send an email.
What if you used a formula field to figure out whether it's within the window you want and use the conditonal on that instead?
+13What if you used a formula field to figure out whether it's within the window you want and use the conditonal on that instead?
I think that would work better, @TheTimeSavingCo. Thank you for the suggestion.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.