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📭 Email "Sender" problem when sending Gmail with Airtable automations

  • January 30, 2025
  • 5 replies
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  • Inspiring
  • 71 replies

Good afternoon,

I'm trying to use Airtable automations to send an email to folks through my Gmail account. Airtable is directly connected to my Gmail account. The emails send successfully, but the problem is that when the email shows up in the recipients' inboxes, the sender name is just my first name in all lower case (e.g., "matt"), but I'm sending it on behalf of an organization. This is unprofessional and isn't what I'm trying to communicate to my recipients. So my question is:

How can I change the "Sender" on these emails when using Airtable Automations to send emails through my Gmail account?

I already confirmed my Gmail settings, my Google account settings, etc. Honestly, it looks like it's just pulling the info from my email address (e.g., "matt" from "matt@company.com").

Surely there's a way around this???

TIA,

ML

 

 

Best answer by ScottWorld

When setting up your automation in Airtable, look underneath the "From" line and there is a button that says "Show More Options". You can set the "From" name there.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

5 replies

ScottWorld
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  • Genius
  • 9807 replies
  • Answer
  • January 30, 2025

When setting up your automation in Airtable, look underneath the "From" line and there is a button that says "Show More Options". You can set the "From" name there.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld


Forum|alt.badge.img+17
  • Author
  • Inspiring
  • 71 replies
  • January 31, 2025

When setting up your automation in Airtable, look underneath the "From" line and there is a button that says "Show More Options". You can set the "From" name there.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld


Thank you @ScottWorld - I found this option under the Airtable Email automation, but overlooked it for the Gmail one (and thought it was missing). Thanks for pointing me to this.


ScottWorld
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  • Genius
  • 9807 replies
  • January 31, 2025

You’re welcome! Glad I could help!


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  • New Participant
  • 2 replies
  • June 17, 2025

When setting up your automation in Airtable, look underneath the "From" line and there is a button that says "Show More Options". You can set the "From" name there.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

Thank you so much, @ScottWorld! Was racking my brain over this and all the other suggestions I read weren’t solving the issue. Don’t you just love when the answer is sitting in plain sight?

Small detail - the ‘Show More Options’ menu is actually just underneath the ‘To’ field at the time I’m writing this 😜

Thanks again!


SoerenMana
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  • New Participant
  • 4 replies
  • August 18, 2025

Thanks all for this EXCELLENt thread. I wish ChatGPT had studied this page because you’re much more helpful.Â