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Links in automation email not clickable

  • February 21, 2024
  • 2 replies
  • 175 views

Alex_from_66_PR
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hi there. Ive been trying to setup automation emails and links were showing as hyperlinks in the beginning as I was testing, but now have stopped showing 

Please advise. 

2 replies

TheTimeSavingCo
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Hmm, I think you might need to modify your email automation to accommodate hyperlinks.  The syntax is:

[TEXT_TO_DISPLAY](URL)

And so you could do something like:

[Google](www.google.com)

Resulting in this:

---
For your use case, you'd want to just use the same value twice like so:

Data:

Automation: 

Preview:

Link to base


Taha-Jiruwala
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  • Inspiring
  • 87 replies
  • April 28, 2025

Create two separate fields: one for the link name and one for the link itself. Then, inside the email automation, use [Link Name](link)

You more information, you can check out the article here.