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Hi,

I created an email automation, successfully ran tests and they all worked. I even saw the test emails on my sent folder items. However, when I published by toggling the "on" bar, the automation emails were not sent. I even created an update record to verify that emails have been sent, I performed a test to confirm the triggers were correct. It worked! the email test was seen in my sent folder of my email box, the update record trigger for that one I tested worked but the mass email automation has not been sent. What am I doing wrong or perhaps how long does it take for the email automation runs to work successfully? 

Automations will only run in the future based on your trigger condition being met. They don’t go back in time to trigger on pre-existing records. 

To send mass emails to your users using Airtable, first ensure your user data (including email addresses) is organized in a base. Then, integrate Airtable with email services like Mailchimp, Gmail (via Zapier or Make), or use Airtable’s built-in automation. For example, with Zapier, you can set up a trigger that sends personalized emails to each contact when a new record is added or updated. This allows you to automate email campaigns directly from your Airtable base.

When crafting your email content, include relevant calls to action—such as encouraging users to “complete your register2park process” or “confirm your spot via r2park.” This helps maintain consistency in your messaging and improves brand recognition.

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