Unbenownst to us and without warning, we ran into our Business tier automation limits. We run a mission-critical medical company. Is there any way to escalate this internally at Airtable? I have already submitted support tickets and contact forms. Ticket # 01168252.
My business is literally stopped right now due to this and the repair process will be significant, and we didn’t have any warning whatsoever.
+28Hey
I believe you are making reference to the “runs” limit and not the automation counts limit.
Unfortunately there is no “backdoor” escalation path outside of Airtable support or an Account Manager for hitting limits on automations. On Business, Airtable staff can sometimes reset your monthly automation runs or temporarily bump limits.
In parallel, you might want to immediately:
1. Turn off all non‑critical automations in that workspace so when Airtable resets or extends your runs you do not blow through them again in a few minutes.
2. Identify the minimum automations required to keep critical workflows going and consider offloading them to an external tool like Make or Zapier or n8n (more on these here) until month‑end, since external runs are not subject to Airtable’s quota.
Completely different matter, but would love to have you join the March 2026 AT Community led Hackathon! Make sure to sign up!!
+35
Unfortunately, as
In the meantime, a very quick way to reset your automation runs immediately (right now!) would be to pay for a new Airtable workspace, and then move your base into that new workspace. Automation runs are based on the workspace (not the base itself), which is why this trick works.
However, your best long-term solution is typically to outsource most (or all) of your Airtable automations to Make’s advanced automations for Airtable.
Make has absolutely no limits on automation runs, because you can always pay for more runs. Make’s automations are also infinitely more customizable & powerful than Airtable’s automations, and they also allow you to integrate with any other app on the web.
If you’ve never used Make before, I’ve assembled a bunch of Make training resources in this thread. For example, here is one of the ways that you can instantly trigger a Make automation from Airtable.
I also give live demonstrations of how to use Make in many of my Airtable podcast appearances. For example, in this video, I show how to work with Airtable arrays in Make.
Hope this helps!
If you’d like to hire the best Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld
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