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Hello,

I want to send a slack message each time "Tag 1" is updated. But if 5 rows are updated, it will send me 5 times the same message. How can I solve it? 

 

Thank you,

Emilie 🙂 

 

Hi @Emilie11 ,

Not sure what your slack message configuration looks like but can you try sending the found records as a grid token in the slack message? This is what works for me when sending an email (hopefully slack is no different). Could you post a screenshot of how the slack message is configured to send?

Otherwise you might need to change the trigger to something that does not send immediately when Tag 1 is updated.


Hi @Emilie11 ,

Not sure what your slack message configuration looks like but can you try sending the found records as a grid token in the slack message? This is what works for me when sending an email (hopefully slack is no different). Could you post a screenshot of how the slack message is configured to send?

Otherwise you might need to change the trigger to something that does not send immediately when Tag 1 is updated.


Hi Ella, I have tried everything in the configuration and either I get 1 message separately per Data which correspond to my Tag 1 < 0 which is sometimes up to 10 messages or I get all the number in one message but I get the same message 5 times. I also tried with emails and it is the same thing. Here is the screenshot of my current configuration but as I said I tried everything from all possible options. 

 


Hi Ella, I have tried everything in the configuration and either I get 1 message separately per Data which correspond to my Tag 1 < 0 which is sometimes up to 10 messages or I get all the number in one message but I get the same message 5 times. I also tried with emails and it is the same thing. Here is the screenshot of my current configuration but as I said I tried everything from all possible options. 

 


What is the configuration for the trigger?


Hi Ella, here is the configuration of the trigger 

 


Since your trigger fires every time that the record is updated you will get a notification for each record that is updated.

If you want a notification for a group of updated records instead of one notification for each updated record, I would suggest having the trigger fire at a specified time (at the interval over which you need notifications) or when a button is clicked (if you don't mind manual input to generate notifications). Without changing the current trigger, I would not know how to solve your original issue.


Since your trigger fires every time that the record is updated you will get a notification for each record that is updated.

If you want a notification for a group of updated records instead of one notification for each updated record, I would suggest having the trigger fire at a specified time (at the interval over which you need notifications) or when a button is clicked (if you don't mind manual input to generate notifications). Without changing the current trigger, I would not know how to solve your original issue.


thank you 🙂


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