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I’m trying to setup an automation to email someone outside of my organization. I get a message saying that’s not allowed on my plan (Plus) but it doesn’t say what plan will allow this. I just upgraded in order to do this… I don’t want to upgrade again without knowing for sure that the next plan will make this possible.

Welcome to the Airtable community!


A Pro plan will allow you to use automations to email non-collaborators.


Welcome to the Airtable community!


A Pro plan will allow you to use automations to email non-collaborators.


Hi @Justin_Nassiri


You might have to change the level to Collaborators not Read Only, when you use the share option.


Hope this helps!


Mary Kay


THANK YOU! i just upgraded and it worked


Welcome to the Airtable community!


A Pro plan will allow you to use automations to email non-collaborators.


Hi, I am on free trial of Pro plan but have the same problem. Do you have any idea of what could be the problem? Thanks, Barbora


Hi, I am on free trial of Pro plan but have the same problem. Do you have any idea of what could be the problem? Thanks, Barbora


Welcome to the Airtable community!


A pro-trial has a few restrictions that a full pro plan does not. To upgrade to a full pro plan before the trial is over, you can contact support.


So, I am in the same boat, but the plan names have changed. Which plan allows for emailing non-collaborators in 2024? 


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