+13Hi, I have a request to set up a “tag” so that users can @mention everyone in a dept. in one new comment. I tried doing this with groups. I created a group made up of 4 users who are all Editors in the base, and gave the group the name “TechGroup”. I would like to add a comment on a record and ‘@TechGroup’ so each member is notified. So, far this doesn’t seem to work. Is there another way to tag multiple people in one mention?
Thanks!
+28Hey
Even if you can tag multiple users individually. -see image below, as far as I am aware you cannot group these together to tag them as a group for them to get notifications individually. I might be missing smth..
A workaround you could use is to have a Group table, and a Users table. Link the different users to the corresponding Group.
For last, rather than using the Comments section, use a Comment Log table, and have the Comments Log table linked to the Groups table. You can have an automation that whenever the Group field is not empty (or similar trigger) an automation will search all users found within such group, and for each of them (repeating group) it will send an email or slack message.
Is this too much for what you are looking for?
Please let me know your thoughts.
Mike, Consultant @ Automatic Nation
+13
Thanks alot for your reply!
+28Sounds great
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