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Dear Airtable Team and Community,

 

I was genuinely excited about the new features showcased in the AI Playbook during the “Omni and Field Agent” webinar. The potential of these tools, particularly the “Maximize Event ROI (MER)” and “Visualize Product Materials (VPM)” templates, was impressive and promising.

 

However, I encountered a few issues after downloading and testing the templates. In the MER template, I was unable to activate the map feature, despite being on a Teams subscription. Similarly, in the VPM template, the 3D viewer did not appear to be available.

 

Additionally, I noticed that all my AI credits were consumed the following day, even though I had only copied the templates into my workspace without making any active use of them.

 

Could you kindly clarify if these features are currently functional or if certain elements were included primarily for demonstration or marketing purposes? If I’ve missed a step in setting things up correctly, I’d truly appreciate some guidance on how to use the tools as intended.

 

Thank you for your time and support.

 

Warm regards,

Benjamin

Dear Benjamin, it sounds like you encountered some unexpected behavior with the new Airtable AI Playbook templates. It's frustrating when features like the map in "Maximize Event ROI" and the 3D viewer in "Visualize Product Materials" don't activate as expected, especially on a Teams subscription. The rapid consumption of your AI credits without active use is also concerning. To get clarity, you'll need to reach out to the Airtable Team directly for confirmation on the current functionality of these features and for guidance on proper setup and credit usage.

 

Best regards,
Tanya
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Dear Tanya, you sound like a bot.

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