Webhook example not working

Almost impossible to help you debug without some visuals.  Are you able to upload a video of what you're trying to do?

@csytsma 

#1. I haven't used Airtable's webhooks in ages because they have way too many limitations for my clients' needs.

Additionally, I just tried for the last 20 minutes to get Airtable's webhooks to work with JotForm, and I could not get it to work.

I don't know if these failures are just related to JotForm, or if they are related to other incoming webhooks as well.

However, the solution that I would recommend is BOTH very simple AND way more customizable & advanced than Airtable's webhooks.

I would simply use Make's JotForm integrations to bring in all of your JotForm submissions into Airtable. That's how I've got all of my clients setup.

Additionally, Make has some of the world's most advanced webhooks & mailhooks — along with custom webhook responses as well!

If you really want to dive deeply into the sheer power of Make, I've created this basic navigation video to help. I also provide the links to a few other Make training resources there as well.

#2. However, the much better solution here is to leave JotForm altogether.

Your best bet for this is to use Fillout’s advanced forms for Airtable because it communicates directly with Airtable and can easily do everything that you requested.

Fillout is 100% free, and it offers hundreds of features that Airtable’s native forms don’t offer, including the ability to update Airtable records using a form, create custom PDF files from a form submission, accept payments on forms, pre-fetch dynamic data from an Airtable record, customize the style and branding of your form, customize a theme for your form, display Airtable lookup fields on forms, create new linked records on a form, add a login page to your form, perform math or other live calculations on your forms, collect signatures on a form, create multi-page forms with conditional paths, connect a single form to dozens of external apps simultaneously, add CAPTCHAs to your form, and much more.

I show how to use a few of the advanced features of Fillout on these 2 Airtable podcast episodes:

• Using Fillout to update an existing Airtable record & create an eSignature approval process with PDF file creation.
• Using Fillout to create an order entry form with line items.

Hope this helps! If you’d like to hire the best Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

Is JotForm sending calling the Airtable webhook with a GET request or a POST request? Airtable webhooks require a POST request. They do not work with GET requests. You must also include your data in a JSON body, not as url parameters. 

Thanks Scott, that confirms the strange behavior I'm seeing, of it not accepting webhooks from Jotform.

I currently have a fully functional solution using Zapier, but was investigating for my client if we could use Airtable's automations instead of Zapier, to drop paying the Zapier license fees.

Hi, the call from Jotform is a POST, but the BODY appears to be multi-part, which I'm guessing is the problem. I've attached a screenshot from a webhook test site to look at the webhook post.

@csytsma I would definitely recommend dropping Zapier, because they are significantly overpriced and unbelievably underpowered. You could do this for free on Make's free plan. I also give a brief comparison between Zapier vs. Make here.

Thanks for the advice @scott11, will definitely go check out Make. You provided some compelling arguments in your post, and look forward to watching your video.