Help!
I have Personal Credits left (student account) but now I see I was billed!
Why did this happen?
How do I ask for a refund?
Clicking message support leads to a chatbot.
Please help!
Apologies if this is the wrong place!
Help for refund! Got billed while I have personal credits left!
+29In order to use your personal credits, you must first transfer them to your workspace. See this support page for more info.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.