I need to find the number of days an agent is active. Currently, I have 3 columns “Start Date”, “End Date”, and “Days Active” and my formula in my Days Active column is:
DATETIME_DIFF({End Date},{Start Date},‘days’)
Some agents are still active and do not have an “end date” and I get an error message in the Days Active Column. How do I enhance my formula to replace null values in the End Date column with today’s date?
Best answer by Justin_Barrett
Welcome to the community, @Anabel_Hurtado! :grinning_face_with_big_eyes: Try this formula:
DATETIME_DIFF(IF({End Date}, {End Date}, TODAY()), {Start Date}, 'days')
+21Welcome to the community, @Anabel_Hurtado! :grinning_face_with_big_eyes: Try this formula:
DATETIME_DIFF(IF({End Date}, {End Date}, TODAY()), {Start Date}, 'days')Welcome to the community, @Anabel_Hurtado! :grinning_face_with_big_eyes: Try this formula:
DATETIME_DIFF(IF({End Date}, {End Date}, TODAY()), {Start Date}, 'days')Thank you! That worked!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.