Hi chat,
My coworkers are running into issues with the filters for their interface. They are finding that they're interface filters are resetting frequently throughout the day. Filtering is critical for our workflow and often when they're viewing their pages, it will remove their last filter. Has anyone experienced anything similar?
Specific issues:
- Filters clear without user action.
- In other cases, filters revert to an old or unexpected state. For example: Our team commonly filters on the Assignee field. Most of the day, users apply Assignee = Themselves (10+ times per day). Occasionally, they apply Assignee = A Coworker (1–2 times per day). However, the Interface will often revert to the less frequently used filter (Assignee = Coworker) as the default, even when that filter has not been recently applied.
What's been confirmed/tested:
- The issue affects multiple users across the same Interface.
- Users remain on a single Interface page and are not navigating between other pages within the Interface.
- Users are not refreshing their browser, closing or reopening the tab, or working from outdated tabs.
- No edits or configuration changes are being made to the Interface while this occurs.
- All affected users have either Editor or Creator permissions.
- The behavior is consistent across different layout types (List View and Kanban View).
- There is no identifiable pattern to when the filters reset.
- This issue has been happening for several months, but has recently become more frequent and inconsistent in how it resets.
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