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Question

Record Details Not Available

  • December 9, 2025
  • 4 replies
  • 36 views

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I created a schedule but when I share the public link I want any user if they click the location it the address comes up. If they click a person their email and phone number come up. There is other information connected to each person so I don’t want everything to be shown just those fields. It works correctly for me when I’m in the edit screen of the interface but when use the public link I get a message that says “Record details are not available.” The fields of these areas are all “Link To”. Any help you can give would be great. I have gone into the User Actions, toggled it on and clicked into the details. The permissions are View Only and list the areas with the information I need. 

If anyone has any ideas let please let me know. Thank you! 

4 replies

DisraeliGears01
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What kind of interface are you trying to publicly share (calendar, record review, list, etc)? 

I think public, non-logged in users can only access one layer of record details (so in a calendar view, they can expand the date entry but other linked record fields can’t be expanded). This can be worked around in a few manners, by selecting the details shared on the cards or changing how the linked records are presented.

The easiest method to work around this is to simply add lookup fields from your linked records to the primary record folks are engaging with. 

Screenshots of what trouble you’re having is also helpful 😎👍


Mike_AutomaticN
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Exactly as mentioned by ​@DisraeliGears01! My approach is usually to create a nicely formated concatenation formula at the child record level, and then bring everything together at the parent record level with a rollup using Arrayjoin with line breaks.

 

In this way, you’d show the rollup on the interface, rather than the actual linked record field. 
 

Having said that, individual lookups would also work (but would not be great if you have multiple linked record fields). 
 

Mike, Consultant @ Automatic Nation 


HannesK-ME
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  • Participating Frequently
  • December 9, 2025

If you’re open to a third-party solution you might want to check out the miniExtensions Portal instead.

With this option you wouldn’t have to add your external users as Airtable users in any way, since user access is controlled by a simple table in your base itself.  This gives you a lot more flexibility in who can access your data and what data they can see! There are also no limitations around the number of subforms within the portal so you can go as deep into the hierarchy as you like! 🤩


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  • Author
  • New Participant
  • December 10, 2025

Thank you for your help everyone! The rollup worked and did a list instead of a grid. Everything shows up as intended!