I’m trying to use the record review interface in one of my interfaces, but instead of loading the record details, it just shows a persistent loading spinner and nothing ever appears. I’ve tried refreshing and checking permissions. Has anyone encountered this before or found a fix?
Hey
I’m currently using record review page layout with multiple different clients without any issue!
If this persists you will probably want to reach out to support@airtable.com. They are pretty responsive!
Mike, Consultant @ Automatic Nation
Hi there,
Yes — I’ve run into this issue before while building advanced Airtable interfaces. A persistent loading spinner in the Record Review element usually indicates one of a few things:
Things to Check:
-
Source Table Permissions
Even if you have access, double-check the interface user’s permission settings for that base/table. If the source record is from a linked table or is being filtered out, the interface may not load it. -
Filter Conditions
If the Record Review element is filtered by a condition that no longer matches any record (e.g., a status field changed), it won’t show anything — just a spinner. -
Linked Record Fields
If you're using a linked record to display the Record Review, make sure the referenced field isn’t empty or broken (e.g., a deleted linked record). -
Corrupted Element or Cache
Sometimes Airtable interfaces glitch. A few fixes that have worked for me:-
Duplicate the interface page and re-add the Record Review element.
-
Clear browser cache or try a different browser (especially Chrome or Firefox).
-
Disable custom filters temporarily to test loading.
-
-
Too Many Fields or Attachments
If the record has a lot of heavy fields (like large attachments or long lookup chains), it might timeout or hang. Try simplifying the record layout and see if that resolves the issue.
️ Pro Tip:
If you need a fast workaround, you can use a button field in a gallery or list view that opens the record in a pre-filtered detail view or even in a form view for review/editing.
Let me know if you’d like me to help inspect your interface config or propose a custom workaround using Make or scripting — I’d be happy to assist!
Best regards,
Mahir | Airtable & Softr Expert
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