Please reference www.highmesallc.com to understand our company. We buy wind cash flows from landowners who have wind turbines on their land. We have been using Airtable but it is beginning to stretch the non-experts, and we are going to need some streamlining and extension of its capabilities. First task is to give criticism/fixes to the existing base/structure, then extension for supporting higher volume of customer contacts. To get a sense of scale: we are currently dealing with 15000 turbines, and 3500 owners. Current important tables are customers/turbines/projects (which are aggregations of turbines)/mailout tracker/deal discussion tracker/family groups. I am sure this can be improved. We need a way of capturing contacts with owners and constant improvement of the dataset (for example - salesperson gets an inbound call from a mailer/email, we need a simple form to correct the phone number for that customer, without the salesperson accessing the whole of the base). I am sure we can extend this massively, but need some help.
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