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What is the proposed idea/solution?

I'd really like to see comments as an automation trigger.

 

How does is solve the user problems?

I recognize that Airtable has a feature to send email notifications to users, but those emails are NOT detailed enough. Our team constantly comments on task records that are linked to projects. The issue is that projects often have the same tasks, so it's not at all clear via the email what task/project combo users are receiving comments on. Allowing comments to act as a trigger, with option to use @tags and comment watching in the "to" field for the email action step would allow our team to customize comment notifications.

 

Yes! I want to be able to create an automation for commenting on a record. Airtable is a great way to remove internal email communication and keep chains pertaining to specific topics within a record. If we could automate comments, it would take a lot of the 'notification' type process out of systems like emails and Teams/Slack and keep them in house with Airtable. Of course automated comments would need to have the ability to tag specific user/s. Win-win for everyone. Airtable gets greater use and the User creates efficiencies in process. 

Not the greatest, but until this gets implemented we can also try using the Comments API: https://airtable.com/developers/web/api/create-comment

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