Skip to main content
Solved

Airtable user switching from Portal Editor to Editor

  • November 21, 2025
  • 3 replies
  • 54 views

nroshak
Forum|alt.badge.img+9

I just added a new user as Portal Editor in a portal interface. Let’s call them {USERNAME}

After they used the portal, Airtable upgraded their seat to Editor.

(I am the only admin, and I know this upgrade was not done by me, so it was done by Airtable) 

The Admin panel lists the upgrade event as, “{USERNAME} made edits to Interface {INTERFACE}"

Now, I know that {USERNAME} didn’t actually edit the interface, because they don’t have base access. And I know that portal editors are *supposed* to be able to change fields via the interface.

So what the heck does the upgrade event “{USERNAME} made edits to Interface {INTERFACE}" mean? I can’t find this documented anywhere.

Thanks for any insight,

Natalka

Best answer by nroshak

Post of shame: It was my fault. Support was very helpful in pinpointing the accidental upgrade event. Nothing to see here, carry on! -Natalka

3 replies

Mike_AutomaticN
Forum|alt.badge.img+28

Re: your first point, it’s weird you mention that since something similar was posted only a few days ago.


nroshak
Forum|alt.badge.img+9
  • Author
  • Inspiring
  • November 25, 2025

I saw! I did reach out to support - they’re looking into it. 


nroshak
Forum|alt.badge.img+9
  • Author
  • Inspiring
  • Answer
  • November 27, 2025

Post of shame: It was my fault. Support was very helpful in pinpointing the accidental upgrade event. Nothing to see here, carry on! -Natalka