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Data entered into a form wiped before submitting

  • December 1, 2021
  • 4 replies
  • 95 views
J
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I have received a support request from one of my organisation’s users, copied below. Does anyone have any suggestions?

Do AirTable forms bug on some browsers, for example?

Other users have used the form and we have received the data.

Many thanks in advance,
Julie

"I have just spent 3 hours filling in the form (Make a Policy Development Request) to have all the information I entered wiped.

this is the 3rd time i have tried to present my proposal on this webpage to have all information wiped. this is highly frustrating."

Best answer by ScottWorld

The solution to this is to use Fillout’s advanced forms for Airtable, which saves unsubmitted forms as drafts.

That’s because Airtable’s forms don’t autosave while you’re typing. Airtable’s forms should always be considered “unsaved documents” while you’re working on them.

Hope this helps!

If you have a budget and you’d like to hire the best Airtable consultant to help you with this or anything else that is Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

4 replies

ScottWorld
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  • ScottWorld
  • Genius
  • Answer
  • December 1, 2021

The solution to this is to use Fillout’s advanced forms for Airtable, which saves unsubmitted forms as drafts.

That’s because Airtable’s forms don’t autosave while you’re typing. Airtable’s forms should always be considered “unsaved documents” while you’re working on them.

Hope this helps!

If you have a budget and you’d like to hire the best Airtable consultant to help you with this or anything else that is Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

Hannah_Wiginton
kuovonne
Hannah_Wiginton
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Agree with what @ScottWorld mentioned. It’s just timing out for her.

A couple of options:

Copy the entire form with the questions, etc. into Google Docs or Word and write in there. Then copy your answers to the form in one go.

Another options is to use On2Air Forms for Airtable that has a Save As Draft feature so you can revisit as needed and the information is saved.

---Hannah - On2Air.com - Automated Backups for Airtable
ScottWorld
kuovonne
J
J
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  • Julie_Nevin
  • Author
  • New Participant
  • December 2, 2021

Agree with what @ScottWorld mentioned. It’s just timing out for her.

A couple of options:

Copy the entire form with the questions, etc. into Google Docs or Word and write in there. Then copy your answers to the form in one go.

Another options is to use On2Air Forms for Airtable that has a Save As Draft feature so you can revisit as needed and the information is saved.


Thanks both. I’ll make a note in the form’s introduction that it might time out and to copy in their work from another document.

Hannah_Wiginton
H
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  • HannesK-ME
  • Participating Frequently
  • November 7, 2024

Hey everyone, I just wanted to add that our miniExtensions Form can help avoid these kinds of situations. We have both an "auto-save progress" option, as well as a Save & Continue mode, that can either manually or automatically save preliminary records to Airtable. The "auto-save progress" feature, in contrast, works by saving the user's input in their browser, so they can even close the tab and open it back up again later to complete their submission! Both of these settings can help prevent similar issues. 

 

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