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Hi all,


I have email automation that I want to use that sends confirmation emails to clients.

I already set up a paid pro plan, but I am still within the trial period.


Now when I test the automation it says that my plan does not support this.

Does this only work on the enterprise plan?


Thank you!

As far as I remember, it will srart working once your trial is finished. For some reason although you are on PRO trial not all pro features are available u till you convert it to paid plan.

I guess mail to “external” mail adress feature is disabled to prevent people from creating free accounts and sending loads of spamm mail or it might be some torally different reason 🙂


As far as I remember, it will srart working once your trial is finished. For some reason although you are on PRO trial not all pro features are available u till you convert it to paid plan.

I guess mail to “external” mail adress feature is disabled to prevent people from creating free accounts and sending loads of spamm mail or it might be some torally different reason 🙂


Thanks for you reply,


I can understand that reason, But I need it to be active now…

I’m ok with being credited for it now instead of after the trial.


You should contact airtable support to help you out about this.


@Airtable_Admin1 @Airtable_Administrat

Anyone that can helpt with this?


@Airtable_Admin1 @Airtable_Administrat

Anyone that can helpt with this?


Hi @Development_De_Snels


You can also email directly to support@airtable.com, they send out a “form” email, just reply back and say you need help.


Hope this helps.


Mary Kay


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