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I created an account to accept an invitation to a workspace, but the workspace isn't showing up

  • September 19, 2020
  • 3 replies
  • 67 views

My boss sent me an Airtable invitation to my email so that I could make edits in our company’s workspace. I created an account with the email the invitation was sent to so I could accept the invitation, but every time I click the invitation link it brings me back to my blank default workspace. How do I add my company’s workspace to my account if not through the invitation link? Is this something I can do from my end, or does my boss need to do something?

3 replies

ScottWorld
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  • Genius
  • September 19, 2020

Welcome to the community, @Bekki_Huelsman!

Are you logged into Airtable with the exact same email address that he sent the invite link to?


  • New Participant
  • September 21, 2020

I have the same issue and yes I’m logged into Airtable with the exact same email address the invite link was sent to. What do we do?


ScottWorld
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  • Genius
  • September 21, 2020

It’s possible that the invitation was withdrawn. If not, I would contact Airtable Support at support@airtable.com so they can look into this issue for you.