I'm currently unable to access our master account that contains our billing information. From our side, everything appears to be in order—our IT team has confirmed there are no issues, and we've ensured Airtable email addresses are whitelisted.

I'm wondering if our account may have been deactivated, and if so, I'd appreciate guidance on how we can restore access.

Additionally, I’d like to submit a support ticket because we've lost a significant amount of time trying to resolve this without being able to reach a human representative. Any assistance you can provide would be greatly appreciated.