Help

Automation- Different email based on fields

Topic Labels: Automations
Solved
Jump to Solution
1409 3
cancel
Showing results for 
Search instead for 
Did you mean: 
Kel_Asp
6 - Interface Innovator
6 - Interface Innovator

I have set up and automation to email a client when their job is marked as done, and it is working. However, I just want to make it more intuitive if possible.

Currently - When marked as done and there is an email in the ‘client email’ field there is an email generated, in the email I reference job title, notes etc (all pulled from data in the table)

I would like - 2 emails set up,
email ‘a’ gets sent if there is a url in the url field filled in the job.
email ‘b’ gets sent if there is NOT a url in the url field in the job data.

Hopefully I am explaining that correctly.

So I know how to do the automation, I have one working well, I just want some more detail and not sure how to add the additional conditions, or if I need two automations set up and only the one matching the specific condition would be triggered.

1 Solution

Accepted Solutions
TheTimeSavingCo
18 - Pluto
18 - Pluto

Hi Kel, hmm, could you check this out and see whether it helps? If not, let me know what issues you face and I’ll see what I can do
Screenshot 2022-06-10 at 11.35.31 AM

See Solution in Thread

3 Replies 3
TheTimeSavingCo
18 - Pluto
18 - Pluto

Hi Kel, hmm, could you check this out and see whether it helps? If not, let me know what issues you face and I’ll see what I can do
Screenshot 2022-06-10 at 11.35.31 AM

Thank you Adam. I will give that a shot and see how it works. Will let you know.

Worked perfectly! Thankyou :slightly_smiling_face: