Help

Automation Issue: Record Update Failure

Topic Labels: Data Formulas Integrations Sync
Solved
Jump to Solution
145 2
cancel
Showing results for 
Search instead for 
Did you mean: 
RSk
6 - Interface Innovator
6 - Interface Innovator

Hey folks,

I'm having a strange problem with updating records in my Airtable. I set up an automation where it checks if a record with a specific user ID exists. If it does, it updates the record, and if not, it creates a new one.

I deleted all the records from the table. Now, even though the table is empty, the update is failing because the automation is finding two record IDs that don't exist anymore.

Empty Table:

RSk_0-1714985630235.png

Run automation :

RSk_1-1714985668622.png

The update will fail as it refers to the previously deleted records' IDs. Is it a cache issue of some sort?


Any ideas on how to fix this?

Thanks!

1 Solution

Accepted Solutions
RSk
6 - Interface Innovator
6 - Interface Innovator

The issue is resolved. I deleted the automation, and changed the webhook link. It seems to b working now

See Solution in Thread

2 Replies 2

Could you provide a screenshot of the 'Find Records' action setup, as well as a screenshot of the 'Find Records' output from that run of the automation please?

RSk
6 - Interface Innovator
6 - Interface Innovator

The issue is resolved. I deleted the automation, and changed the webhook link. It seems to b working now