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AIRTABLE CREDITS NOT DEDUCTING INCOMING INVOICES

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AntipoloMultiCa
4 - Data Explorer
4 - Data Explorer

Hello,

I have an issue and I already asked airtable with no hope for any replies whatsoever. I have over 80$ of credits that I transferred to my workspace. I am subscribed to a Team Plan and it says that my available credits will be automatically deducting the invoices that will come through. Instead, it goes "Charge failed" multiple times and now I have a 3 days notice before they force me to a free plan. 

I paid with my credit card before, but since I invited my coworkers and applied the credits. It hasn't even deducted anything. Instead it WANTS ME to avail of the plan YEARLY or another plan upgrade MONTHLY in order for the credits to be applied. 

I just want to remain in the monthly of my current plan.

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