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All browsers freezing when expanding multiple records

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Juan_Arroyave1
5 - Automation Enthusiast
5 - Automation Enthusiast

Hi,

We are currently experiencing freezing issues in our bases (not just one but multiple) and from different browsers in different OSs (windows 10, MacOS high Sierra, Safari, Chrome, Firefox) where the browser hangs immediately after trying to edit a couple of records using expanded records.

Is there anyone else experiencing this? it has only been happening today as the days before everything was fine.

We tried removing browser extensions, and as mentioned, it is happening to different users of our team in different operating systems and computers.

If someone has advice I would greatly appreciate it.

16 Replies 16

@Lauren_Scarborough thanks for the update!

On our side we haven’t got any confirmation but hopefully it is fine!

Thanks again for letting us know

Juan_Arroyave1
5 - Automation Enthusiast
5 - Automation Enthusiast

We just got an update but it seems our support is hours behind yours @Lauren_Scarborough

I just got told there was a bug in the linked records and that engineers are working to fix it.

Maybe you sre enterprise and get fixes faster? Not sure but hopefully we will all have it fixed soon.

You are quite welcome, and yes, we got the same message earlier today. It took some time but they got it back up and running after we received that message. I am unsure of what plan we have but I know its either Pro or Enterprise because we currently have almost 7k records in our base.

Hope you guys get up and running smoothly soon.

Hi,
It is not working. I understand this is primarily a problem in adding/making changes to linked records….but I need that functionality.

Thoughts?
Thank you,
Tracie

Ronni_Eloff
6 - Interface Innovator
6 - Interface Innovator

I filed a bug report too. Same thing - started today. Wasn’t like this yesterday.

Work around is having to go and add the new record in through the other record

It’s still not working for me. I am still having issues as of 10 minutes ago.

tazo_silogava
4 - Data Explorer
4 - Data Explorer

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